"Why Can't They Just Do What They Are Supposed To Do?" (A proven approach to improve individual and organizational performance)

The relevance and effectiveness of training and development always depends on understanding the actual issue. Our job as HRD/OD professionals is to determine the root cause of perfroemance breakdowns so that we can recommend and implement the appropriate solution, which may or may not be training. In this session we will review and practice a proven approach to improving individual and organizational performance based on the work of Geary Rummler.

What you will learn:

v  A proven model of performance factors based on behavior modification principles;
v  Application of this model as a diagnostic tool for analyzing performance breakdowns;
v  Application of these concepts to enable successful performance at an individual and organizational level.

Presenter:  Stephen Ryden
Steve Ryden is a human resources professional concentrating in organizational development, leadership coaching, management development, career management, and human resource management systems since 1978. He has held positions as both an internal and external consultant, and instructed for various colleges.

Steve is also President of CompuStar, LLC, a software development form dedicated to providing online resources for management development. COMPUSTAR (Computerized Systems for Training Applications and Reinforcement) is the sole distributor of the Management Feedback System^TM  which is an online coaching process enabling managers to improve their productivity and the performance of their workgroups.

Steve holds a Masters in Industrial Relations and Human Resource Management, and a Bachelors in Psychology, both from Rutgers University. His memberships include Society for Human Resources, ASTD and various community boards.

He currently resides in Bluffton, SC near Hilton Head/Savannah Ga.